Will Brands Survive Agent Shopping, and How?
10 min read
When buyers will be able to delegate every sensible choice to an agent, brand becomes the reason they stay present for the decision. A mentalist does not me...
10 min read
When buyers will be able to delegate every sensible choice to an agent, brand becomes the reason they stay present for the decision. A mentalist does not me...
12 min read
When your AI refuses to proofread a homework assignment, the alignment debate stops being theoretical. Golden G. Richard III runs the LSU Cyber Center and A...
11 min read
You're paying for seven subscriptions, using a third of each, because nobody ever agreed on how the pieces should connect. Every SaaS platform started as on...
8 min read
For every customer who writes in, twenty had the same problem and said nothing. I've never had AI solve a customer service problem for me. Not one. Not even...
7 min read
You're picking sides in the agent protocol race. The winning standard might be one no human designs. The agent protocol race is in full swing. MCP for tools...
6 min read
You're building products for an audience that's about to become the minority. We talk about AI like it's the new junior developer. A faster pair of hands. A...
7 min read
You're building an agent-first product and wondering how much of the old interface you can rip out. The answer depends on who's using it, and how much chaos ...
6 min read
You've been shipping features and polishing dashboards. The market is quietly deciding it would rather rent workers. SaaS was a brilliant model. Build once,...
6 min read
You've got a fundamentally new material in your hands. Why are you shaping it like the old one? In 1905, most reinforced concrete buildings looked exactly l...
8 min read
Most SaaS pricing advice treats software like a place I rent. I pay for access, and the bill barely changes whether I visit twice a month or live in it. AI s...