Your Quality Drops. Your Odds of a Hit Go Up.
10 min read
Your Quality Drops. Your Odds of a Hit Go Up. You're shipping more with AI and at least half of it can feel like slop. That feeling is correct, and it's als...
Articles tagged "Product Strategy"
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Product Managers Are About to Be Found Out
9 min read
Most product work is language, and AI just learned to produce the language without the judgment underneath. The product manager most exposed is the one who c...
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Settled Before AI Ever Showed Up
8 min read
No filter saves a badly captured photo, and AI treats your product the same way, multiplying the competitive advantage you already had, or the lack of one. ...
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Will Brands Survive Agent Shopping, and How?
10 min read
When buyers will be able to delegate every sensible choice to an agent, brand becomes the reason they stay present for the decision. A mentalist does not me...
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What Survives When Anyone Can Build Anything
9 min read
AI can generate the tool. The real market is still in owning the upkeep, especially for recurring problems nobody wants to operate themselves. The "is SaaS ...
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Can AI Fix SaaS?
11 min read
You're paying for seven subscriptions, using a third of each, because nobody ever agreed on how the pieces should connect. Every SaaS platform started as on...
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Where Automation Stops and Real Growth Starts
8 min read
AI made cost-cutting faster. It didn't raise the ceiling. The default advice right now is to automate everything. Billing, accounting, payroll, customer sup...
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AI Hallucinations Start at the Interface
7 min read
You've probably seen "verify everything" as the stock advice attached to AI answers. If you're building AI products, that line should sound less like a safet...
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Satisfied Customers Have Nothing to Say
8 min read
For every customer who writes in, twenty had the same problem and said nothing. I've never had AI solve a customer service problem for me. Not one. Not even...
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Every Metric Is Green. The Customer Is Lost.
8 min read
Every metric across every team is green, and the customer still feels like nobody's listening. A customer emails support about a billing question. While the...