Satisfied Customers Have Nothing to Say
8 min read
For every customer who writes in, twenty had the same problem and said nothing. I've never had AI solve a customer service problem for me. Not one. Not even...
Articles
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Knowing Is Already Doing
6 min read
You keep hearing "learn less, do more." But what if learning was always a form of doing? "Stop reading. Start shipping." It's one of the most repeated line...
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The Most Dangerous Skill for Builders
6 min read
Pattern recognition feels exactly like progress. That's what makes it dangerous. You've read the case studies. You can identify why some products win and ot...
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2X AI Coding Speed, Without the Slop
8 min read
You've started shipping faster with AI, and now each session threatens to turn you into your own full-time reviewer. A good live sound engineer doesn't wait...
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Every Metric Is Green. The Customer Is Lost.
8 min read
Every metric across every team is green, and the customer still feels like nobody's listening. A customer emails support about a billing question. While the...
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Critical Demand Signals Nobody Talks About
6 min read
Everyone says "build for yourself." Here's the signal that actually proves someone else will pay. You scratched your own itch. Built the thing you wished ex...
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AI Is a Self-Esteem Test
6 min read
You've spent years becoming the person who does X. Now a machine can do X too. I've switched domains enough times to recognize a particular feeling. Not bec...
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Your Signups Are Lying to You
7 min read
A hundred signups and zero paying users. The answer is in a question you haven't asked yet. You've been staring at this number for days. Already planning fi...
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You Don't Want What You Think You Want
5 min read
You've been building toward a specific outcome for months. What if the outcome was never the point? You hit the milestone. The revenue number, the launch, t...
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Every Venture Is Either a Commodity or a Brand
5 min read
AI didn't create this split. It just burned away everything that let you ignore it. Every few weeks, a new AI tool launches that replicates what some existi...